Help & contact
Contact us
Email support@forcevolve.com. Include your username, and never your password.
The same address is our point of contact under the EU Digital Services Act, for the people who use PickTonight and for the authorities of EU countries, the European Commission and the European Board for Digital Services, and for child safety concerns (see our Child Safety Standards).
Who runs PickTonight
| Trader | Forcevolve Ltd., a company registered in Bulgaria (UIC / ЕИК 207839697) |
|---|---|
| Registered address | 42 Velizar Velkov St., floor 3, flat 14, Manastirski livadi district, 1618 Sofia, Bulgaria |
| support@forcevolve.com |
Common questions
How do I delete my account?
In the app: the Profile tab, then Settings, then Delete account at the bottom. This happens immediately and cannot be undone. Delete your account walks through every step, what is deleted and what stays, and what to do if you cannot sign in.
How do I get a copy of my data?
On the web app: Settings, then Account, then Export my data. You get a file of your own account and activity. The iOS and Android apps cannot save the file yet.
I forgot my password
On the sign-in screen, choose Forgot password? and we email you a code to set a new one.
Someone is bothering me, or a post breaks the rules
From the person's profile, or from the comment, list or club where you saw it, choose Report, Mute or Block. Blocking keeps the two of you apart; muting hides them from you without telling them. Our Community guidelines say what is not allowed. If a child may be at risk, report it with the reason “Child safety concern”: those reports are handled first.